Some of the most complex areas of telecom expense management involve international roaming, cellular and data coverage. Companies that do business outside the United States require reliable service that achieves all of their needs. However, arriving at the best financial solution to meet those demands while keeping cost as low as possible can be a challenge. When businesses have existing relationships with telecom providers, it might seem easiest to accept whatever offer your current carrier extends.
However, shopping around for the best deal is the ideal way to ensure you're not overpaying for international telecom charges. Some companies tout fancy "unlimited" plans, when in reality, you'll only need a few days worth of call time (or less) each year. Unlimited plans are structured to account for the highest usage scenario as well as the lowest, so users who fall on that lower end may pay more than they actually need to get the job done.
When telecom plans go on autopilot, the result is usually oversight and error. That's why it's crucial to turn a critical eye toward what you've paid in the past and how that figure can be reduced in the future. Many decision makers look at the skyrocketing cost of international phone service as a necessary evil of working around the world. It's important not to settle for the costs you think are industry standard just because that's what your point of contact says.
At ProfitLink, our telecom expense management experts can help your business determine solutions that keep your traveling employees online without costing your company an arm and a leg. Contact us today to learn more about how better TEM can improve profit margins and reduce budgetary waste.